The Real Questions You Should Be Asking At An Interview

04:30AM Sat 12 Dec, 2015

Interviews are perhaps the most important stage of the recruitment process. They provide you with the invaluable opportunity to see your candidate “in the flesh”; to get a sense of who they are, what they’re motivated by, and just how good a fit they’ll be in your workplace. However, all too often, you’ll find yourself frustrated after the interview is over, wishing that you’d asked certain questions to help you understand the person more fully. It’s easy to focus too heavily on job history and qualifications, which can stop you getting the “full picture” about your candidate. Here’s some things you should keep in mind when preparing your interview questions.

Important Things to Find Out at Interview

What’s their work ethic?

You could be talking to the most amazingly qualified candidate ever, but if they haven’t got a strong work ethic, they won’t yield great results for your company. Ask them about projects they’ve worked on in the past, and get them to talk at length about the contribution they made. What were they willing to do to ensure that project was a success? It’s also worth asking them about major achievements in life, both in work and in their private lives. Have they successfully climbed Mount Kilimanjaro? Were they awarded employee of the month in their last role, three months in a row? These types of achievement are all good signs that they are willing to put in the effort to get results.

How good are they at working in a team?

Regardless of the nature of your business, it’s likely that teamwork will be an important aspect of its successful operation. As a result, you’ll want to find a candidate who can work well with your existing employees. Ask them to tell you about a time they’ve collaborated with others in order to achieve something. Present them with an imaginary scenario, such as disagreeing with a colleague on how best to approach a task, and ask them how they’d deal with the situation.

How good are they with customers and clients?

Generally speaking, you should get a good idea about this by judging how they present themselves to you. Are they warm and approachable? Do they seem happy to answer the questions you ask them? Do you find yourself liking them? If so, these are all great signs that they’ll be adept at dealing with your valuable clients.

Are they proactive?

Initially, any new employee requires a certain amount of guidance. But ultimately, you want to find someone who can work off their own initiative, who is proactive and not afraid to think creatively. Ask them to share stories about times where they’ve used an innovative approach to solve a problem at work, or an occasion they’ve been proactive in order to get the task achieved within deadline.

A Two-Way Process

Of course, interviewing is about finding out more about your candidate. However, it’s also a chance for them to find out more about you and your business, which is equally important. Don’t be afraid to explain to them exactly what you’re looking for. In fact, it’s advisable you do so – to ensure there’s no confusion about the role or your expectations. Careerealism