Rail budget: Next generation e-ticketing system to improve IRCTC site

02:37PM Tue 26 Feb, 2013

NEW DELHI: Indian Railways is aware of the problems of the IRCTC website, and will create a Next generation e-ticketing system by end of this year, railway minister Pawan Kumar Bansal said. Noting that congestion on the IRCTC website causes inordinate delay in accessing the system for e-ticketing, Bansal announced that by the end of this calendar year railways will put in place a next generation e-ticketing system. "This will bring about a paradigm shift in internet rail ticketing by significantly improving the end user experience with respect to ease of use, response time as well as capacity," he said. The system shall be able to support 7,200 tickets per minute as against 2,000 tickets per minute today, he added. Bansal further went on to say that the system will support 1,20,000 simultaneous users at any point in time against the present capacity of 40,000 users. It will have the capability to easily scale up as demand increases in future. "The system will make use of advance fraud control and security management tools thereby further improving transparency in sale of tickets," Bansal explained.rail "I plan to roll out a more efficient and people sensitive railway service system. Some of the measures initiated or put are extending availability of the facility of internet booking from 12:30 AM to 11:30 PM, making e-ticketing possible through mobile phones," Bansal said in his maiden railway budget speech. "As a follow up to overwhelming response to the Indian Railways website and integrated train inquiry service under 193, a project of SMS alerts to passengers providing updates on reservation status is being rolled out shortly," he added. Bansal said that there will be a provision of covering large number of trains under real time information system whereby rail users will be able to access information through nominated websites and mobile phones. Pawan Kumar Bansal started his speech with the usual homage to Congress leaders. He is the first Congress railway minister in nearly 17 years and expectations are high from his Rail Budget speech. "Howsoever high a flight may be, we must remain connected to the ground," he said. Bansal had in January hiked railway fares across the board for the first time in a decade. The decision had met with widespread political criticism. TOI