Job Opportunity for E-commerce Distribution Controller at Emirates

04:42AM Fri 3 Jul, 2015

E - COMMERCE DISTRIBUTION CONTROLLER - 150001CR
Job Purpose
Contribute towards development; implementation and maintenance of business processes related to Commercial E-commerce/Mobile (emirates.com and OTA) sales. Co-ordinate with all necessary departments including Corporate Communications; Skywards, Commercial Operations, Global Sales and revenue optimisation to implement; manage; and continually improve eCommerce (emirates.com and OTA) distribution mechanics, revenue streams and payment gateways. Maintain and support E-commerce (emirates.com and OTA) sales activities; which will support E-commerce (emirates.com and OTA) plans of the airline; and distribute products and services. The objective is to promote the direct sales strategy of Emirates in order to achieve distribution cost savings and generate incremental revenue, whilst ensuring the continued growth of total online revenue including the OTA channel..
 Job Outline
  • Gather and analyze business requirements for the optimization of online booking and revenue generation via www.emirates.com, its mobile website and the OTA channel. Assist in gathering information from all Commercial departments about E-commerce (emirates.com and OTA) development needs; objectives; functions; features and input and output requirements.
  • Provides analytical assistance in identifying; evaluating business processes and revenue generating opportunities.
  • Support the commercialization of EK Commercial Internet Booking Engine with skywards to provide our most valued customers an opportunity for a large number of value-added services; such as online redemption; miles plus cash payment; etc.
  • Co-ordinate management reporting on E-commerce (emirates.com and OTA) sales and assist in the resolve of business process issues in customer feedback.
  • Regularly research developments on competitor airline sites and OTA sites; identify valuable features and analyse new possibilities in order to enhance the booking engine to match market needs. Also carry out regular comparisons between benchmarked world-wide web-sites and emirates web-sites in order to highlight areas where Emirates does not have competitive conditions.
  • Administrate the customisation and enhancement of the web engine to meet the requirements of providing value added services to the customer using special offers tailored to the needs of each individual online market.
  • Manage E-commerce sales channels and strategies for emirates.com and OTAs in the North African markets.
Qualifications & Experience
  • Bachelor's degree in either business or a E-commerce related subject.
  • Minimum of 5 years experience in an airline/OTA or other E-commerce environment is mandatory.
  • Minimum of 4 years experience in Email / Database marketing; Search marketing; Affiliate marketing and relevant digital distribution mechanics is essential.
  • Knowledge of E-commerce distribution practices and regulatory environment as they pertain to Internet is essential.
  • Familiarity with digital best practices in web implementation is a must.
  • Experience in improving website conversion; including a background using and managing advanced interactive technologies will be an advantage.
  • Proficient in all Office automation tools like MS Word; MS Excel; MS Access; MS PowerPoint; MS Project; etc.
  • French Language skills would be an advantage. Online experience from the North African countries would be an advantage.
Salary and Benefits Tomorrow you could be living in dynamic Dubai and earning a tax-free salary with global benefits. Starting with two aircraft and a handful of enthusiastic people, we have grown at a phenomenal rate. We are now one of the fastest growing airlines in the world, flying to over 125 destinations across 6 continents. We are looking for people to join our global family of over 54,000 people from 160 nationalities across a diverse range of disciplines. If you are a high performer, seeking unparalleled career opportunities, join the Emirates team and help us create the future of travel. We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the 'Working Here' section of this site. By viewing the 'Dubai Lifestyle' section in the site you can also consider the benefits of Dubai as a location to live and work in.

Job Category

: Commercial

Primary Location

: United Arab Emirates-Dubai

Job Posting

: 02-Jul-15, 5:07:21 PM
Closing Date (GMT+4)
: 17-Jul-15, 1:29:00 AM
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