Dubai Airports invites public for new concourse trials

The countdown to the opening of Dubai International’s Dh1.9 billion Concourse D has begun as operator Dubai Airports has invited members of the public to volunteer as ‘passengers’ and help test the operational readiness of the new facility on February 6. The advanced trial follows a series of rigorous trials that were conducted over the past few months to test different components of the facility and to ensure a smooth start up and optimal service levels for passengers and more than 70 airlines, which will use the facility. The trial is designed to test the systems and processes across the facility, as well as staff preparedness by simulating typical airport operating scenarios.   As part of trial some 2,500 volunteers – men, women, children and senior citizens will play the role of passengers travelling to different destinations, arriving, departing, and transiting through the facility in order to test access, traffic flow, way-finding signage, and other scenarios specific to the airport’s many strategic partners, such as police, immigration and customs, as well as food and beverage and retail concessionaires. The operational trials are designed to simulate a ‘live’ environment and help Dubai Airports test facilities, processes and staff capability ultimately paving the way to a successful opening and smooth entry into operations.   Emirates247